- Table of contents
- Bets Palace Casino review
- Table games
- Live casino
- Mobile casino
- Customer Support
- Responsible Gambling
- Frequently asked question about Bets Palace
Bets Palace Casino review
Having only launched at the beginning of 2020, Bets Palace is one of the newest and most forward-thinking online casinos on the market. Although they have teamed up with a number of top developers, their relationship with NetEnt means that they can offer some of the most popular slots, both old and new.
It is owned and operated by Highweb Services Limited, who are responsible for multiple online casinos and have years of experience in the industry. As predicted, they have produced another high quality product.
Bets Palace declare that “your entertainment is our mission”, with the site putting an emphasis on ensuring their players have a wide variety of titles to pick from. As a result, this brand new online casino is likely to appeal to both experienced players and newcomers.
With up-to-date technology at their disposal, Bets Palace have managed to produce a wonderfully slick and efficient site which is also aesthetically pleasing.
There are currently around 1,500 slots available at Bets Palace casino with players able to use the search bar to find their favourite games. These can also be filtered further with separate categories for ‘latest releases’ and ‘most played’. Players can also hit the ‘I feel lucky’ button and this will throw up a number of randomly selected video slots.
Slots are provided by a number of top software providers including NetEnt, Microgaming, Evolution and iSoftBet. They have also teamed up with a number of smaller, lower-profile software providers such as MrSlotty, Endorphina and Pragmatic Play. This helps to ensure that they have a wide variety of titles, and are able to distinguish themselves from the majority of their rivals.
There are a variety of themes within these games including Ancient Myths, Classic Arcade, Detective, Animals and Adventure. There is something for everyone here. Players can also take part in tournaments which are staged fairly frequently and allow users to compete against “fellow adventurers” in a weekly race (Thurs-Wed).
Overall, there is a terrific range of slots available, and we recommend Betsoft’s latest release: The Hive. Although there is a relatively low jackpot, players can still win 378 x their stake, and with a RTP of 96.97%, it is ideal for new players. There are lots of fun features hidden within this game, and although the animation may suggest that it is a light-hearted title, it is seriously good fun.
Table games remain extremely popular with players, and there are plenty of casino classics available at Bets Palace. Players can click on the ‘table game’ section of the site to load up various options. These include the likes of Pontoon, 21 Burn, Top Card Trumps and Caribbean Poker. Although it is possible to play alternative versions of several classics including Roulette, Blackjack and Baccarat, there are plenty of less familiar titles such as Keno Pop, Cribbage and Darts 180, which gives players an overwhelming choice.
Compared to many of their rivals, Bets Palace have helped to ensure that their table games section is suitably well-stocked and this is excellent news for players who are looking for something a little different.
Described as a “live adventure”, players can access a number of live casino games at the top of the main page. These are produced by Evolution Live and BetGames TV and as you would expect, they are extremely high quality offerings.
With stakes starting at $1, it provides the perfect opportunity for newcomers to acquaint themselves with the live casino environment, and the friendly dealers are available to help the make the experience an enjoyable one.
There are various versions of table classics such as Roulette, Blackjack and Baccarat, however, we recommend trying something a little different. Players can also sample Football Studio, Crazy Time (bets start at $0.10), Deal or No Deal and Super Sic Bo.
The Bets Palace site is accessible via a mobile browser and this allows players to enjoy the best slots and casino classics whilst on the move.
It translates perfectly to the smaller screen, and although not every game is available on mobile, the majority of these load up quickly and efficiently. Players can access the site using mobile browsers such as Safari, Firefox and Chrome, and it is compatible with the majority of Smartphone devices.
It is ideal for players who have extremely busy lives. The slots and table games load quickly, and the live casino is also available to users who wish to play on their tablets or smartphones.
There are plenty of options when it comes to customer support with a dedicated email address available for players who encounter issues. Responses are usually received within 24 hours.
There is a dedicated support team available, and the best way of reaching them is via the live chat function. Although this isn’t available 24/7, operatives can be contacted seven days a week between 5am and 9pm (GMT). The Live Chat icon can be located in the bottom right corner of the home page.
The FAQ page will also provide additional information and strives to solve any queries or questions which may arise.
Overall, there is a decent level of customer support, and responses are always helpful and courteous.
With the latest technology available, Bets Palace have been able to create a superb site which is both aesthetically pleasing and extremely smart. It is quick and easy to access slots and table games, and the whole site feels fresh and fun.
Although there is plenty of information included on the main site, it isn’t overwhelming and each menu is laid out in a logical fashion. The icons catch the eye, and the font is perfectly legible on the brick red coloured background.
It feels modern and slick, and there are very few online casinos which can rival Bets Palace when it comes to aesthetics.
Bets Palace are fully licensed and regulated by the gaming commission of Curacao. Regular checks take place to ensure fair play, whilst player deposits are also protected. Casino users are always keen to sign up to sites which are fully licensed and regulated as this offers assurance and protection.
There are a number of deposit options available at Bets Palace, with players able to fund their accounts using VISA, Mastercard, Bank Transfer, NeoSurf, ecoPayz, Neteller, Skrill and Paysafecard.
These are safe, quick and reputable methods to make a deposit and there is a minimum deposit of CAD$10. Deposits are made instantly, and players can also fund their account using the mobile site.
Withdrawals can be made using some of these methods including all debit/credit cards, Skrill, Neteller, ecoPayz and Bank Transfer. There is a small fee attached to the latter. The minimum withdrawal amount is CAD$25.
The process is extremely simple and withdrawals can be completed using the desktop or mobile site. Withdrawals typically take between 3-10 working days to complete.
Bets Palace ask their users to play responsibly, and they have a dedicated page which features information on how to take time out. They have links to various helplines including Gamble Aware and Gam Care. They also offer the chance for players to self-exclude and limit their deposits.
Bets Palace is a brand new online casino which offers players a sense of adventure. Their site is slick and appeals to all types of casino-goers. They have over 1,500 slots currently listed on their site, with a variety of software developers including NetEnt and Betsoft responsible for the majority of their most popular offerings. The range of table games is impressive, and the live games provide a terrific way to recreate the live casino experience. The mobile site perfectly mirrors the desktop site and is a great way of playing top slots on the move, and there is also a high level of customer support. There are enough payment methods to keep the majority of players satisfied, although the number of withdrawal options are relatively limited. The latest SSL encryption technology keeps players details safe, and they also have a number of tools which aid responsible gambling. Bets Palace is an excellent new addition to the world of online casinos, and we recommend signing up for an account today!
Frequently asked question about Bets Palace
No, players are able to sign up for a Bets Palace account and try out all of the game for free. Players can try before they buy.
Bets Palace use some of the most reputable software providers in the business including Microgaming, NetEnt, Betsoft, Evolution Gaming and MrSlotty. The full list is available on their site.
Players can speak to one of the friendly advisors seven days a week. They are available between 5am and 9pm GMT.
Yes, Bets Palace is fully licenses and regulated by Curacao eGaming
Players are able to use a variety of different methods in order to fund their accounts. However, there are fewer withdrawal methods currently listed on their site. As a result, players may have be forced to use a different method to make a withdrawal if their chosen option isn’t available.