- Table of contents
- Cool Play Casino review
- Cool Play Casino Customer Support
- Payments at Cool Play Casino
- Responsible gaming
- Frequently Asked Questions About Cool Play Casino
Cool Play Casino review
Cool play casino doesn’t give us the full view of its unique character – but you can find his head stretching into your screen at the bottom-left side. Although the casino has a menu sidebar and some links at the top of the page, this is one area where it needs great improvements. The links to relevant pages on the website are only visible when players scroll to the end of the page – which is a lot of work. Logging in to the casino is simple, but it does open a new tab, which many players may not want. The page layout of the casino is neat and clear, but the home page’s arrangement, which features one game on a single row, makes it difficult for players to see a large number of games at once. The positioning of the relevant links of the page provides a negative user experience on the page.
Despite the availability of various casino games such as Jackpots and live games, many players love the slot titles – which Cool Play casino offers in large numbers. The casino slot selections are from popular software providers such as ELK, Big Time Gaming, Evolution, Blueprint, Foxium, Microgaming, NetEnt, Thunderkick, and many more. There are many popular slot titles such as Starburst, Rainbow Riches, Book of Dead, and more. Starburst is a popular slot title by NetEnt that features a 5-reel design and a 3-row layout. The slot has a 96.09% RTP with a jewel/space theme that’s a lot of fun. Another excellent title is Book of Dead, which features an ancient Egyptian theme with five reels and ten paylines. It has an RTP of 96.21%, with the maximum win offering up to 5000x your stake.
Cool Play Casino Customer Support
Unlike many casinos that offer 24/7 support services, Cool Play Casino follows the footsteps of those offering services during a specific timeframe. The support team is available via email or live chat anytime from 7 am to 11 pm. An inconvenience when using the website is that there is no live chat bubble at the bottom of the screen, except on the contact us page. However, the live chat button on the contact us page is hidden behind a notification button, making it difficult to access.
Payments at Cool Play Casino
To deposit on the casino, players can access options such as credit/debit cards, Skrill, Paysafecard, Neteller, and more. For withdrawals, the options available include PayPal, Credit/debit cards, ecoPayz, Trustly, Neteller, WebMoney, Euteller, and more. Deposits transactions are processed instantly, but withdrawals can take from three to eleven days to complete.
The responsible gaming page on Cool Play casino is one of the most informative pages you will find on the platform. This page’s information is excellent for players who intend to avoid gambling addiction and for parents or guardians looking for ways to protect their kids or wards. You can find helplines to reach out to for support and some of the features the casino has to assist players in controlling their gaming. When in doubt, the casino offers some excellent tips to help players play responsibly.
Cool Play Casino offers access to an extensive collection of games with 24/7 support to help players resolve their issues quickly. However, the platform also provides excellent information to guide players towards responsible gaming while having fun at the casino.
Frequently Asked Questions About Cool Play Casino
The Malta Gaming Authority licenses and regulates its operations.
Yes, you can. As a mobile-friendly website, the casino is optimized for mobile gaming.
Yes, it does. However, you need to visit the contact page to access this feature.
Yes, the casino is reliable. In addition to its license from the Malta Gaming Authority, it also has approval from the Gambling Commission.
Yes, players receive various bonuses while playing on the casino.